Jay Cross is a champion of informal learning, web 2.0, and systems thinking. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. Jay served as CEO of eLearning Forum for its first five years, was the first to use the term eLearning on the web, and has keynoted major conferences in the U.S. and Europe. He is the author of Informal Learning: Rediscovering the Natural Pathways that Inspire Innovation and Performance. He currently helps teams apply informal/web 2.0 learning approaches to foster collaboration and accelerate performance. He is a graduate of Princeton University and Harvard Business School.

Photographs of Jay

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