How to Create and Sustain Successful Online Collaboration
The Web keeps getting better and better. If only we humans could keep up with it! People, not technology, keep us from making our relationships at work more productive and fulfilling. We seek to answer the questions users ask: Where do we start? Why are we doing this? What steps do we take? What are the common pitfalls and what can we do to overcome them? What results can we expect? How can we The primary researcher is Jay Cross, the "social capitalist" and champion of informal learning, web 2.0, and systems thinking. Jay is the author of Informal Learning: Rediscovering the Natural Pathways that Inspire Innovation and Performance. He will be interviewing users, vendors, analysts, and academics in July and August. A review of the literature, online and off, is underway. More information about Jay. Please join in. Give me your thoughts or pointers here. Email me or give me a call if you think we should talk.
Internet Time Group is researching what makes for successful online collaboration. Learning Light, a UK-based Centre of Excellence in learning, is funding the research. You are invited to share your expertise and examples. Findings will be shared with participants in the research and Learning Light members.
The project focuses on the human aspects of successful collaboration. Wikis and other Web 2.0 tools are well documented elsewhere, so we are looking at social success factors, for example motivation, rules of thumb, life cycles, corporate culture, politics, common roadblocks, applications, tips, and war stories. More information here.
keep things vibrant and alive?
Join the discussion here. Or feel free to contribute to our research on this wiki.
Subject matterOur guiding concern is identifying patterns that help knowledge workers collaborate.We are examining how people in organizations can best learn and work together online. We are looking at teams and groups that have a job to do. Generally, these are employees or customers; their collaboration goes beyond one-time encounters. Wikis, blogs, and RSS feeds are the most widely used Web 2.0 tools in corporate life, so that's what we're focusing on. This inquiry is not looking at Facebook, MySpace, Second Life, or other social networking applications. We are concerned with productivity, not meeting new people. Children, schools, universities, manual labor, or face-to-face meetings are beyond our scope. We expect to provide both how-to guidance and case studies. ParametersAn initial report of findings will be released one month hence. We envision a white paper of 4,000 words and derivative articles. Jay will write this report.Jay will interview corporate users, industry analysts, vendors, and researchers on the phone and in person. Everyone interviewed will receive the findings of the research. |
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