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Building Collective Intelligence

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Personal Intellectual Capital Management

Ultimately, you’re responsible for the life you lead. It’s up to you to learn what you need to succeed. That makes you responsible for your own knowledge management, learning architecture, instructional design and evaluation.

Knowledge Flows

Learning — keeping up — ain’t what it used to be. Today’s learners must master new subjects on the fly. They must be adept at pattern recognition.

Podcasting: Broadcast Your Organization’s Knowledge

What Counts?

Businesses exist to create value, and the source of value resides outside the learning function. As Peter Drucker has pointed out, “Neither results nor resources exist inside the business. Both exist outside. The customer is the business.”

Only one in five knowledge workers consistently finds the information needed to do their jobs. This happens to “knowledge customers,” too, half of whom bail before completing online orders.

Blogging for Business, Learning Circuits 2003

 A bottom-up organization values the collective work of individuals over top-down authority; it supports cooperation and co-evolution in lieu of command and control. Instead of telling people what to do, it provides the networks that enable them to do what they want to do. Hence, they use blogs.